Merchant Updates Blog

Simple Merchant fraud avoidance tips

Posted by Singular on Aug 1, 2018 10:12:00 AM

As a busy merchant, you process card payments daily and you may have a large staff with different people handling those payments throughout the day, which makes implementing fraud avoidance procedures a little trickier. Here are some quick and easy tips you can incorporate today.

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Topics: credit card fraud, avoid chargebacks, fraud

Practice Management System Integrations R Us

Posted by Vaden Landers on Jun 21, 2018 10:23:14 AM

Thank you for being a valued partner of Singular Payments. Did you know that in addition to providing access to payment services through a point-of-sale device or virtual terminal, Singular also works with software companies in the healthcare space to embed our payment offerings into their back-office system? Processing payments in an integrated environment offers many potential benefits that may enhance the value of your flat rate merchant account with Singular. If you’d like to know whether a payment integration to Singular is available through your practice management system, tell us about your provider and we’ll investigate and report back to you promptly. Simply FILL OUT THE FORM on this page and tell us a little bit about your Practice Management software and we’ll take it from there!

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Topics: payment solutions provider, merchant help, accept EMV (chip) cards, ach processing, ACH, flat rate, electronic payments, custom flat rate, integrated payment processing

MERCHANTS NEED CHECK-UPS TOO

Posted by Danielle Lafontaine on Jun 6, 2018 10:42:28 AM

As your payment solutions provider, we want to make sure you are up-to-date on all the critical areas we serve you in. Ask yourself the following questions and if the answer is ‘No’ please reach out so we can assist! Reach us at 877-829-2170 or by email at sales_info@singularpayments.com.

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Topics: merchant tips, merchant support, merchant help, payment solutions provider, PCI compliance, accept EMV (chip) cards, emv help, terminal updates, Practice Managment Systems

Find the Right Vendors for Your Small Business

Posted by Danielle Lafontaine on May 23, 2018 9:06:23 AM

Successful small businesses thrive on relationships, but when we think about this truism, the natural impulse is to immediately think of the customer relationship. It’s understandable, of course, as no business — big or small — could ever survive without its customers, but today we’re going to talk about another relationship vital to small businesses, the relationship each business has with its vendors. This relationship is no less important, as the right vendors can help a small business separate itself from the pack and grow and thrive in every relationship going forward.

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Topics: finding the right vendors, custom payments integration, singular payments, payfac in a box

Unique Advantages Small Businesses Can Use to Compete in the Modern Market

Posted by Danielle Lafontaine on May 9, 2018 11:16:43 AM

Quick question: What are the two staples of success in the modern B2C market? Chances are the first words out of your mouth had to do with amazing customer service and lower prices. These were the benchmarks of business for generations, and while customer service is still incredibly important, a lower price is getting nearly impossible to deliver. There’s always someone who can provide the same good for a lower price — and chances are they’re on the internet.

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Topics: small business blog, small business finance, small business payment processing

Q&A with Payfac in a Box’s™ Architect Ben Kauder

Posted by Danielle Lafontaine on Apr 26, 2018 10:19:34 AM

The entire Payfac in a Box™ team has been busy as new software developer partners are coming on board, batch onboarding their book of merchants, and starting to see their residual revenue flow in. But we did catch up with Ben Kauder, the architect of the solution, for a little Q&A session for this week’s blog while he and our Chief Revenue Office, Vaden Landers, are on the road along the West coast. Here’s the recap of what questions ISVs are asking, what they are excited about, and more.

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Topics: payfac integration, payfac automation, payfac in a box, payments software integration, software developer, software solution

We Couldn’t Say It Better Ourselves

Posted by Danielle Lafontaine on Apr 18, 2018 9:00:18 AM

Some days we feel like a broken record around here. We can only say, “We do save you both time and money with an actual flat rate!” so many times. So today we’d like to share a new testimonial from a raving fan who had an all-too-familiar experience. In fact, Nina Pioletti, our Director of Sales, wrote a blog about another similar scam processor not too long ago, but this merchant still fell prey to the same tricks, which unfortunately are all too common in the merchant services world. Our best advice is always to let us review any proposal you receive before you jump ship. We promise, if it’s a better deal we will try to match it, or we will let you go with a friendly wave. We are not in the business of making enemies, but we do take our responsibility seriously to ensure that business owners, like you, are effectively positioned to accept all forms of electronic payments for a fair, flat rate. Please don’t make the same mistake as this customer did and leave for a ‘great sounding deal’! All too often, merchants come back to us with scary, expensive stories like this one.

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Topics: flat rate, custom flat rate, small business blog, bad credit card fees, hidden credit card processing fees, merchant tips, flat rate payment processing

3 Solutions for Solving Merchant Pain Points

Posted by Danielle Lafontaine on Apr 4, 2018 8:20:20 AM

In previous blogs, we've discussed the various pain points that merchants suffer in today’s business market. Today we are focusing on how the success of merchants depends on profitable customer interactions and how these interactions also possess the potential for added risk and financial loss if not executed correctly.

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Topics: merchant tips, merchant news, custom flat rate, flat rate payment processing, flat fee credit card processing

Improve Your Online Presence with Moments That Matter

Posted by Banyan on Mar 22, 2018 9:24:56 AM

Growing the online presence of your practice requires that you increase both the frequency and quality of your Facebook and Instagram posts. One strategy for accomplishing this goal is to share moments that matter with your patients and their friends and followers.

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Topics: social media, banyan, patient engagement, merchant tips

Speed Up Chargeback Disputes with These Tips

Posted by Danielle Lafontaine on Mar 7, 2018 7:47:10 AM

Accepting credit cards means every merchant, everywhere will have to deal with and dispute chargebacks at some point. This can be a costly and time-consuming process if you don’t know how to navigate these waters. Here at Singular Payments, we try to give you tools to make dealing with chargebacks as simple as possible. Recently, Visa made changes to their dispute resolution process. Effective April 15, 2018, your deadline to respond to a dispute notification will be reduced from 45 days to 30 days. So, the tips we are about to share are even more important!

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Topics: avoid chargebacks, dispute chargeback, chargeback resolution

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