Merchant Updates Blog

Financial Institutions: What to look for in 2017

Posted by Kimber McCafferty on Jan 18, 2017 3:29:41 PM

The way we think about payments as a whole is continuously changing. We often take a look back or forward to better forecast what’s next. 2016 was an eventful year for the payments industry. From financial institutions alike, to eCommerce, integrated payments and merchant services, Singular Payments keeps an active pulse on the ins-and-outs and always passes along any information with as much transparency as possible to keep merchants informed and empowered.

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Topics: brand loyalty, fraudsters, trends, blockchains, 2017

This or That – The Real Deal Between a Flat Rate and Everybody Else

Posted by Danielle Lafontaine on Jan 11, 2017 6:04:00 AM

Through many of our educational blogs last year we talked about the variety of fees and rates other processors charge and the hundreds of card types out there that make up your qualified and unqualified rates when you are paying under a tiered or cost-plus pricing model. We covered reading your credit card processing statements, decoding the language in the industry which is purposefully confusing, and what makes our custom flat rate program stand out from the rest. 

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Topics: flat fee credit card processing, flat rate credit card processing, merchant services

5 Ways to Maximize Your Holiday Profits

Posted by Danielle Lafontaine on Nov 30, 2016 10:00:25 AM

Maximizing holiday profits is the name of the game this season. And whether you’re a retailer or a dentist this can be a busy time of year. The National Retail Federation is forecasting holiday sales this year to increase 3.6% over last year to $655.8 billion. Here are some tips to make the most of the hustle and bustle from a credit card processing perspective. There are some simple things you can do as a merchant that can lower your credit card processing fees and get customers back in the door after the New Year as well. Cheers to a busy holiday for you all!

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Topics: merchant services fees, merchant services, custom gift cards, recurring billing, more secure terminal, maximize holiday profits


Posted by Kimber McCafferty on Nov 15, 2016 10:56:45 AM

Holiday sales for 2016 are expected to increase by 3.6 percent. This forecast number is above the 7-year average of 3.4 percent since the recovery began in 2009. According to the National Retail Federation "with retail's big weekend approaching, the latest consumer survey conducted by Prosper Insights found that 55.7 percent of shoppers have already started buying holiday gifts. More than six in 10 shoppers will buy clothing and accessories, 56 percent plan to give gift cards and 44 percent plan to give books.

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Topics: point-of-sale, point-of-sale attacks, pos, malware, cybercriminals, holiday sales, consumers

Preventing Point-of-Sale Attacks

Posted by Kimber McCafferty on Nov 9, 2016 11:59:00 PM

In 2016 a high profile restaurant chain along with a clothing retailer and group of hotels have all reported data breaches arising from malware designed to swipe credit card numbers. Wendy’s, Eddie Bauer and Kimpton Hotels are now taking the advice of security experts who encourage several different approaches to keeping business transactions safe from point-of-sale-related attacks.

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Topics: point-of-sale, point-of-sale attacks, pos, terminals, hackers, malware, cybercriminals

Proud to be Powered by CardConnect

Posted by Danielle Lafontaine on Nov 3, 2016 8:00:00 AM

With the days of dial-up behind us, CardConnect has pioneered the latest generation of P2PE IP secured terminals, which all Singular Payments’ customers can now access free for the life of their merchant relationship. Furthermore, CardConnect will also be powering the technical support behind Singular Payments portfolio starting early next year since they have exceptionally well-trained support personnel. Beginning in January 2017, all of Singular Payments merchants will be directed to call CardConnect at 1.877.828.0720 (Opt 1 Tech Support/ Opt 2 Merchant Support) or email for customer service and support questions.

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Topics: ipterminal, cardconnect, freeterminal

MasterCard's 2016 $7.50 Location Fee

Posted by Kimber McCafferty on Oct 20, 2016 1:47:57 PM

MasterCard recently announced a new fee that will be billed on a per location basis. This Location Fee will be $7.50 per location for 2016 and will be billed to your account by the end of the year. Why? Because they can. The answer is that simple. Each year the card associations meet as new regulations come down on them, to review the interchange and make “what they deem” the appropriate adjustments to keep rates, rewards and fees all in line for all parties involved.

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Topics: credit card processing, payment processing, merchant fees, fees

Don’t Get Spooked by These New Fees

Posted by Danielle Lafontaine on Oct 20, 2016 6:05:00 AM

Here at Singular Payments we know that the ‘spookiest’ thing our merchants face is a laundry list of complicated fees and rates which is why we offer just one simple flat rate. Nevertheless, if you ever stray from us we want to educate you on the latest fees you may run into – it’s a fee-fervent jungle out there so you need to be aware. And unfortunately, in order to process credit cards at your business you have to use a merchant services provider so rather than paying these charges blindly, you might as well make an effort to understand them. That way, you can dispute any costs you think are unfair or get a better understanding of what your true overhead is. Hopefully, this guide will help you do just that.

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Topics: credit card processing, payment processing, credit card fees

5 Smart Financial Priorities for SMBs

Posted by Danielle Lafontaine on Sep 29, 2016 8:04:00 AM

Small business owners are great at what they do but sometimes they are not great at the other essentials involved with running a business. These may include financial decisions and budgeting, technology and managing customer data, marketing and more. After working with thousands of SMBs here is our take on the 5 most critical financial priorities to get a handle on to make your business run easily and grow quickly.

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Topics: merchant finances, payment processing, big data, social media, ecommerce

Why you love to hate your credit card processor

Posted by Kimber McCafferty on Sep 22, 2016 2:58:10 PM

We haven’t shied away from pointing out the ins-and-outs of payment processing. We’ve touched on 10-facts SMBs need to know to Decoding payment processing lingo and more. Transparency has been the fuel behind our efforts in hopes of dispelling the very topic this post is about. Payment processing, and even more specifically, credit card processing, has become notoriously known to pad its prices and issue statements meant to confuse by design. From the lingo, to the statements, to understanding the capabilities of the technology you signed up for and more, the lack of customer service simply becomes the icing on the cake for the majority of merchants.

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Topics: credit card processing, early termination fees, payment processing, merchant fees, fees

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