Merchant Updates Blog

Danielle Lafontaine

Director of Marketing at Singular Payments- lover of simplicity & savings!
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Recent Posts

Charge Forward Without Chargebacks

Posted by Danielle Lafontaine on Aug 2, 2017 6:02:00 AM

For merchants in every line of business, chargebacks are an annoying inconvenience and part of the responsibilities of accepting electronic payments. But, if you understand the types of chargebacks, how to dispute them appropriately, and how to avoid them to begin with, you can lower your risk for chargebacks and the burden of the associated fees they incur.

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Topics: chargebacks, merchant education, dispute chargebacks, chargeback help for merchants, chargeback tips, merchant chargeback fees, merchant tips, merchant news

Think You’re Credit Savvy? Take Our Business Credit Quiz and Find Out!

Posted by Danielle Lafontaine on Jul 19, 2017 8:22:00 AM

Put your credit knowledge to the test business owner. Before you expand your business, take this quick quiz to find out if you’re really ready to take on more debt. Find out if you're managing your businesses' credit in the best ways and learn some simple tricks to get your FICO score even higher to save more money on loans, insurance premiums, office leases, credit cards and more. Our quick 10-question business credit quiz will help you find out how credit savvy you really are! 

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Topics: business blog, business tips, merchant support, merchant education, business credit, credit quiz, business credit quiz

MasterCard® '2' Series BIN Numbers 101

Posted by Danielle Lafontaine on Jul 5, 2017 7:00:00 AM

Last week we sent out notifications to all our merchants about a required terminal software update to ensure all terminals moving forward can accept MasterCard’s® new series of cards that start with a ‘2’ BIN (Bank Identification Number). MasterCard® has announced that it is creating a new BIN (Bank Identification Number) range for MasterCard®, which will effectively double the number of available MasterCard® credit cards worldwide. This will enable growth in card products as well as accommodate the need for new card numbers made necessary for card brand payment tokens when cardholders load a payment card into a digital wallet on their personal digital device (e.g., mobile phone, tablet, etc.).

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Topics: New 2 BIN Series, MasterCard 2 BIN, New MasterCard Numbers

Cut the Paper - Keep the Cash

Posted by Danielle Lafontaine on Jun 21, 2017 9:09:20 AM


Free money. That’s what everyone is dreaming of right? The ability to add a revenue stream to their business without any extra hassle, expense or risk. Well, the easiest way for ISVs or software developers to do just that is by integrating a payments platform like our Payfac in a Box™ solution. Not only can merchants process electronic payments through the solution but you can use our APIs from the Singular BillPAY side of the platform to also integrate their bill presentment and payment operations from customers into it, therefore saving them time and money on no longer mailing invoices or chasing down past due accounts. It’s a major win-win for you, the software company and your merchant users. And of course, the best part of the software platform is that they get a revenue share on all the transactions processed! We make payments software integrations easy. Read on to learn more. 

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Topics: electronic bill presentment, electronic bill payment, bill presentment and payment, singular billpay, payments software integration, payfac in a box, integrate payments into software, payfac, payment faciliator, e-invoicing, add a revenue stream

Appointment Booking Frenzy – Summer is the Season!

Posted by Danielle Lafontaine on Jun 7, 2017 6:03:00 AM

With how hectic our lives all are during the school year summer seems to the THE SEASON for parents to book their kids’ dental, vision, physicals/check-ups and other exams. Make the most of this bustling booking time with these simple tips. Make this summer your busiest season ever!

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Topics: online payment processing, appointment booking, online payments, patient scheduling, patient payments, pay now button

Introducing the Singular Pay Plugin

Posted by Danielle Lafontaine on May 31, 2017 5:19:33 AM

Singular Pay's iFrame Plugin offers a complete, ready-to-use payment interface for a quick and easy way to accept payments through your website. PCI compliance is made much easier with the plugin; as it makes the end merchant eligible for SAQ A, a much shorter version of the required annual survey, since Singular hosts the form that captures customer payment information. The customer’s information is therefore secured through our back-end payment gateway which is fully PCI compliant.

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Topics: singular payments, online payment processing, payments integration, online payments, singular pay plugin, payments iframe

Our CardConnect Partnership Enhances Merchant Support

Posted by Danielle Lafontaine on May 24, 2017 6:00:00 AM

Earlier this year we announced that our partnership with CardConnect is a great thing and here’s why – they’ve got merchant support down to a fine art. Since launching our technology partnership with CardConnect, we’ve spent some time revamping our phone menu and support communication process. Here’s a rundown of what this new system looks like for you, our valued merchants.

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Topics: credit card processing, credit card payments, cardconnect, cardconnect support, merchant support

Speed Up Your Cash Flow with EBPP

Posted by Danielle Lafontaine on May 17, 2017 6:04:00 AM

What could be better than getting your customers to pay faster? Technology has provided many solutions for business owners looking for faster payment, from invoicing applications to online statements and bill paying. “The Federal Reserve Bank of Philadelphia estimates card payments are the fastest growing segment of the $30 trillion B2B market, though 70% of companies do not have the back office capabilities to efficiently process card transactions, according to AFP.”

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Topics: electronic payment processing, ebpp, electronic bill presentment and payment, speed up cash flow, get paid faster

Yay! It’s CSDA Show Time Again

Posted by Danielle Lafontaine on May 10, 2017 9:27:28 AM

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Topics: credit card processing, flat rate credit card processing, trade show, csda, charter oaks dental meeting

New Payments Integration with PracticeSuite

Posted by Danielle Lafontaine on May 3, 2017 9:12:00 AM

We're excited to announce our new custom payments integration with PracticeSuite’s innovative practice management software. With PracticeSuite, medical groups and practices can manage their entire business using PracticeSuite’s comprehensive & affordable cloud-based Medical Office Platform which includes, scheduling, billing, EHR, practice collaboration tools, and a patient portal. PracticeSuite serves over 43,000 Medical Professionals with a 99.1% Customer Retention rate.

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Topics: custom rate payment processing, Practice Managment Systems, payments integration, practicesuite

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