Merchant Updates Blog

Tips to stop fraud and avoid chargebacks this holiday season

Posted by Danielle Lafontaine on Nov 22, 2017 6:02:00 AM

Chargebacks will suck the cheer right out of your holiday sales this season which is why we’ve compiled a list of tips to avoid them whenever possible. Reportedly 86% of all chargebacks are probable cases of ‘friendly fraud’ or mistakes by the customer, and at the current rate, friendly fraud will cost merchants upwards of $25 billion a year by 2020. Fraud attempts rose 33% in 2016, while successful fraud attacks increased 32%. Merchants lose out on $118 billion in sales due to false positives each year. So read on because this is important stuff!

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Topics: emv fraud liability, holiday merchant tips, avoid chargebacks, holiday fraud, credit card fraud

Payfac Pete’s Integrated Payment Processing Adventure

Posted by Danielle Lafontaine on Nov 15, 2017 10:10:18 AM

Like most busy business owners, dealing with accounting, merchant services and reconciliation is a major pain. Payfac Pete is constantly looking for ways to simplify and improve these processes, so he can get paid quickly and keep his focus on what he loves- his business and his customers.

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Topics: custom rate payment processing, payfac, payment faciliator, integrated payment processing, custom flat rate

Merchant Holiday Prep List

Posted by Danielle Lafontaine on Nov 8, 2017 8:50:17 AM

Prepare to process big sales this holiday season with these simple merchant tips. According to the National Retail Federation, 20-40% of annual sales for small and mid-sized retailers takes place over the last two months of the year. Now is the time to take some simple steps to prepare for the extra credit card processing and customer traffic to make sure you’ll have a great holiday season.


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Topics: electronic payment processing, credit card payments, holiday sales, maximize holiday profits, holiday merchant tips

Post Money 2020- Payments Trends and More

Posted by Danielle Lafontaine on Nov 1, 2017 10:33:55 AM

Fresh off the excitement of Money 2020 in Las Vegas last week we are excited to share what we learned and the trends we’re seeing in payments as more than 11,000 payments professionals gathered for 4-days to meet, share insights and collaborate.

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Topics: credit card payments, payfac in a box, automated onboarding, money 2020

Let’s Talk Money 2020

Posted by Danielle Lafontaine on Oct 18, 2017 7:18:00 AM

Money 2020 is the leading fintech and payments event hosting 11,000+ attendees and 4,500+ companies from 85 countries. This big payments event draws 1,700+ CEOs and Presidents and over 400 of the industry’s best and brightest who speak and educate on innovations across a variety of areas including payments, banking, commerce, lending, security, CX, blockchain, inclusion, regulation, entrepreneurship, and globalization. Aside from the trade show floor where we will be exhibiting our Payfac in a Box™ solution alongside our parent company Payment Data Systems and sister company Akimbo Card at booth 735, there are dozens of exciting learning programs and lectures happening throughout the four-day event Oct 22-25, 2017 at The Venetian in Las Vegas, NV.

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Topics: payfac in a box, money 2020, fintech, payments event

Make Bonuses a Breeze with Akimbo Card

Posted by Danielle Lafontaine on Oct 11, 2017 9:24:07 AM

Employers are always on the lookout for great ways to keep employees happy. And what better way than with cash – but served up in a faster, more reliable and easier way. Enter the Akimbo Card - a Mastercard® incentive award card. The Akimbo Card can be used through Apple Pay with simple tap-to-pay functionality or employees can also get a traditional plastic card for in-store purchases. This option provides employers a way to reward workers and pay out bonuses anytime without the expense and hassle of running an extra payroll.

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Topics: prepaid cards, akimbo card, debit gift cards, incentive award card

Choose Your Payments Partner Wisely

Posted by Ben Kauder on Oct 4, 2017 9:42:18 AM

In our payments integration consultations with software developers, we often educate on several critical areas to consider when choosing any payments partner. These include age of the specs/APIs, certification process, acquirer control on the platform, underwriting, application/agreement workflow and payment processing pricing. In our model Payfac in a Box™, we’ve put all these goodies and more ‘in a box’ to ensure a simple, straightforward, and long-lasting integration setup that will make merchant adoption and their continued use of the service top-rate. Read on to educate yourself on these important aspects of selecting a payments integration partner, so you don’t get stuck down an expensive path that doesn’t result in the best custom payments integration for your software solution and merchant users.

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Topics: flat rate credit card processing, credit card payments, singular payments, flat rate payment processing, payfac in a box, payfac automation, custom payments integration

6 Small Business Finance Tips to Live By

Posted by Danielle Lafontaine on Sep 27, 2017 8:02:00 AM

Running a business is more than servicing your patients or customers. Business owner-entrepreneurs must handle all aspects including cash flow, growth, bookkeeping, credit and more. And even if you’ve hired the best of the best to do the day-to-day business finance tasks, business owners must be engaged and active in managing these critical aspects so that when you decide to grow, sell, or retire you can. Here are six important business finance tips to live by that will ensure your profitability and longevity in whatever field you’re in.


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Topics: easy to qualify small business loans, small business finance, small business blog, business finance help

Wrap Up Your Reporting – In a Box

Posted by Ben Kauder on Sep 20, 2017 9:24:38 AM

An important part of the convenience of our Payfac in a Box™ payments integration solution is the built-in reporting functionality. When payments (authorization/settlements) are processed you have the option to receive a raw data feed (in CSV file format) of that data as the software developer. This gives you a variety of options to monitor payments processed, reconcile accounts, control your customer’s experience and more.

By using the Payfac in a Box™ API for onboarding/contracting and authorizations, you have the visibility into the payment traffic but most importantly the settlements/disbursements. This allows for you to see the full flow of the transaction through your integrated processing interface with Singular.

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Topics: reporting api, software solution, payfac integration, automate reconciliations, payfac reporting, software developer

Is Your Business Ready for a Hurricane or Natural Disaster?

Posted by Danielle Lafontaine on Sep 14, 2017 9:50:29 AM

Our St. Augustine, FL office was impacted by Hurricane Irma earlier this week, so we felt it was both timely and important to discuss disaster planning for your business. Having a detailed plan and reviewing your insurance coverages, outage plans to continue offering services and meeting the needs of your patients/customers, and supporting employees who are also affected, are important areas to address to quickly bounce back after a natural disaster.

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Topics: disaster recovery, disaster planning, business continuity planning, business insurance coverage

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