In our payments integration consultations with software developers, we often educate on several critical areas to consider when choosing any payments partner. These include age of the specs/APIs, certification process, acquirer control on the platform, underwriting, application/agreement workflow and payment processing pricing. In our model Payfac in a Box™, we’ve put all these goodies and more ‘in a box’ to ensure a simple, straightforward, and long-lasting integration setup that will make merchant adoption and their continued use of the service top-rate. Read on to educate yourself on these important aspects of selecting a payments integration partner, so you don’t get stuck down an expensive path that doesn’t result in the best custom payments integration for your software solution and merchant users.
Earlier this year we announced that our partnership with CardConnect is a great thing and here’s why – they’ve got merchant support down to a fine art. Since launching our technology partnership with CardConnect, we’ve spent some time revamping our phone menu and support communication process. Here’s a rundown of what this new system looks like for you, our valued merchants.
The payments industry continues to rapidly evolve which creates excitement but also confusion within the payments ecosystem, especially when it comes to facilitating payments on software platforms. Similar to what Stripe offers for smaller e-commerce merchants, our ‘Payfac in a Box™’ solution is like Stripe for Practice Management and enterprise software systems. Payfac in a Box™ delivers a full suite of API calls by transaction type in each language so developers can easily cut and paste the code segments you need. Createing an easy, customizable, full circle payments software integration that pays you back in recurring revenue month after month.
This month we’re focused on ways you can save and we’ve realized many of our merchants don’t realize we handle EVERYTHING electronic payments related. This means we service not only your desktop terminal but also your Pay Now button on your website, your ACH needs to accept payments directly from checking/savings accounts, recurring billing, collect outstanding balances through our BillPAY service, gift cards that you can customize for your business or pre-paid gift cards as incentives for your employees and more! Similar to how you utilize multiple lines of insurance with the same provider to access a deeper discount, we provide the same benefits under our flat rate umbrella when you utilize more than one of our electronic payments services.
Trimming the fat of overhead expenses and inefficiencies is a top priority for any small business owner. And even if your business is profitable and busy, looking at ways to further improve inefficiencies and streamline operations through software, computerization, infrastructure, and payments automation is always a smart move. We keep an eye on the latest trends in payments, business, and healthcare for our merchants and here are some top cost-cutting and efficiency improvement measures we’ve uncovered in the healthcare and small business space. See what applies to you and how you can make 2017 your best year ever!
It’s the art of doing what you do so incredibly well that others will want to share ‘who’ you are with their family and friends. It starts with nurturing your relationships with your customers in order to grow your business. With automation and innovation rampant across all platforms these days, nurturing your database has never been more important. Take Twitter for example, or even Facebook. All it takes is making someone unhappy one time and they can flood/share their opinion to the masses and leave a lasting impression that could possibly make or break your business.
If your appointment log has gaps having your nurses and/or receptionist make check-up or check-in calls to patients during lag time can add up to big business. Whether you’re a new dentist or physician in the area trying to get busier or an established practice with some patients who have wondered away or failed to book follow-up appointments these follow-up calling strategies will really help fill the appointment book and build rapport with patients that can go a long way to getting new referrals too.
According to a recent article on Forbes.com, “In 2014, the total credit card volume in the U.S. was $4 trillion, with consumers engaged in over 26 billion credit card transactions. Businesses that won’t take payment by credit card these days are unique and often disfavored. Americans love their cards. Clearly, there is a need for credit card processing services, as any entrepreneur can tell you.” Which means that credit card processing is big business and there are a lot of processors out there competing for your account. This fuels the combination of competition and greed that has unfortunately taken over the merchant services industry. And while there may be obvious red flags when you’re presented with an offer like high cancellation fees or savings that seem way too good to be true, most of the sneaky sales tactics are hidden down in the fine print – an extremely unethical sales practice that we’ve worked very hard to overcome through our up front pricing and transparency.
Dissecting your payment processing statement can be a daunting task so we've done the hard work for you and have outlined the steps to quickly and efficiently evaluate your merchant services statements so you can get to the bottom line - how much you paid!
And that’s a wrap... Yankee Dental Congress, hailed as one of the top ten largest dental trade shows in the continental U.S. wrapped this last week of January to make its annual mark on the industry. It was a coming together of sorts bringing and brought in an array of dental professionals to check out state-of-the-art essentials all in the name of teeth.