Merchant Updates Blog

Our CardConnect Partnership Enhances Merchant Support

Posted by Danielle Lafontaine on May 24, 2017 6:00:00 AM

Earlier this year we announced that our partnership with CardConnect is a great thing and here’s why – they’ve got merchant support down to a fine art. Since launching our technology partnership with CardConnect, we’ve spent some time revamping our phone menu and support communication process. Here’s a rundown of what this new system looks like for you, our valued merchants.

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Topics: credit card processing, credit card payments, cardconnect, cardconnect support, merchant support

A Deeper Look at ‘Payfac in a Box™’

Posted by Danielle Lafontaine on Apr 26, 2017 11:10:24 AM

The payments industry continues to rapidly evolve which creates excitement but also confusion within the payments ecosystem, especially when it comes to facilitating payments on software platforms. Similar to what Stripe offers for smaller e-commerce merchants, our ‘Payfac in a Box™’ solution is like Stripe for Practice Management and enterprise software systems. Payfac in a Box™ delivers a full suite of API calls by transaction type in each language so developers can easily cut and paste the code segments you need. Createing an easy, customizable, full circle payments software integration that pays you back in recurring revenue month after month. 

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Topics: custom rate payment processing, credit card payments, flat rate payment processing, payments integration, payfac in a box, payfac, payment facilitator

Consolidate Service Providers and Save

Posted by Danielle Lafontaine on Apr 12, 2017 9:30:17 AM

This month we’re focused on ways you can save and we’ve realized many of our merchants don’t realize we handle EVERYTHING electronic payments related. This means we service not only your desktop terminal but also your Pay Now button on your website, your ACH needs to accept payments directly from checking/savings accounts, recurring billing, collect outstanding balances through our BillPAY service, gift cards that you can customize for your business or pre-paid gift cards as incentives for your employees and more! Similar to how you utilize multiple lines of insurance with the same provider to access a deeper discount, we provide the same benefits under our flat rate umbrella when you utilize more than one of our electronic payments services.

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Topics: credit card payments, recurring billing, ebpp, bill presentment and payment, payments software integration, virtual terminal, payments integration, gift cards

Cut Overhead Without Feeling the Pinch

Posted by Danielle Lafontaine on Apr 5, 2017 10:07:27 AM

Trimming the fat of overhead expenses and inefficiencies is a top priority for any small business owner. And even if your business is profitable and busy, looking at ways to further improve inefficiencies and streamline operations through software, computerization, infrastructure, and payments automation is always a smart move. We keep an eye on the latest trends in payments, business, and healthcare for our merchants and here are some top cost-cutting and efficiency improvement measures we’ve uncovered in the healthcare and small business space. See what applies to you and how you can make 2017 your best year ever!

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Topics: credit card payments, billpay, 2017, electronic bill payment, bill presentment and payment, overhead, cut overhead

Ways to Make Customers Fall in Love With Your Business

Posted by Danielle Lafontaine on Feb 15, 2017 7:23:00 AM

It’s the art of doing what you do so incredibly well that others will want to share ‘who’ you are with their family and friends. It starts with nurturing your relationships with your customers in order to grow your business. With automation and innovation rampant across all platforms these days, nurturing your database has never been more important. Take Twitter for example, or even Facebook. All it takes is making someone unhappy one time and they can flood/share their opinion to the masses and leave a lasting impression that could possibly make or break your business.

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Topics: credit card processing, credit card payments, customer service, payment processing, customer retention

The Power of Making Check-Up Calls to Book New Appointments

Posted by Danielle Lafontaine on Aug 17, 2016 6:00:00 AM

If your appointment log has gaps having your nurses and/or receptionist make check-up or check-in calls to patients during lag time can add up to big business. Whether you’re a new dentist or physician in the area trying to get busier or an established practice with some patients who have wondered away or failed to book follow-up appointments these follow-up calling strategies will really help fill the appointment book and build rapport with patients that can go a long way to getting new referrals too.

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Topics: credit card processing, credit card payments, increase revenue, appointment booking, revenue

Credit Card Processing Transparency – Hiding Bad News in Plain Sight

Posted by Danielle Lafontaine on Jun 1, 2016 5:00:00 AM

According to a recent article on Forbes.com, “In 2014, the total credit card volume in the U.S. was $4 trillion, with consumers engaged in over 26 billion credit card transactions. Businesses that won’t take payment by credit card these days are unique and often disfavored. Americans love their cards. Clearly, there is a need for credit card processing services, as any entrepreneur can tell you.” Which means that credit card processing is big business and there are a lot of processors out there competing for your account. This fuels the combination of competition and greed that has unfortunately taken over the merchant services industry. And while there may be obvious red flags when you’re presented with an offer like high cancellation fees or savings that seem way too good to be true, most of the sneaky sales tactics are hidden down in the fine print – an extremely unethical sales practice that we’ve worked very hard to overcome through our up front pricing and transparency.

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Topics: online credit card processing, credit card processing, credit card payments, save on credit card fees, credit card processing fees, online payment processing

Reading Your Payment Processing Statement 101

Posted by Danielle Lafontaine on Feb 9, 2016 12:12:19 PM

Dissecting your payment processing statement can be a daunting task so we've done the hard work for you and have outlined the steps to quickly and efficiently evaluate your merchant services statements so you can get to the bottom line - how much you paid! 

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Topics: payment processing service, credit card payments, save on credit card fees, veterinary payment processing, dental payment processing, save on credit card processing

IT'S A WRAP! taking a bite out of DENTAL PAYMENT PROCESSING In 2016

Posted by Danielle Lafontaine on Feb 2, 2016 4:00:35 PM

And that’s a wrap... Yankee Dental Congress, hailed as one of the top ten largest dental trade shows in the continental U.S. wrapped this last week of January to make its annual mark on the industry. It was a coming together of sorts bringing and brought in an array of dental professionals to check out state-of-the-art essentials all in the name of teeth.

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Topics: credit card processing, flat fee payment processing, flat fee credit card processing, credit card payments

Accept Amex at the Same Cost and Get So Much More

Posted by Danielle Lafontaine on Jan 19, 2016 9:22:57 AM

Here’s a pushy promotion that we just may be proud of! Did you know that when you sign up with Singular Payments and make us your payment processing service, you can accept American Express credit cards at the same flat rate as MasterCard, Visa and Discover?* Hence our tagline, Simple. Flat Rate. For Real. Flat rate credit card processing isn’t something you come by everyday. Many “other” processors like to try and hang in our club and position themselves as flat rate credit card processors but the truth is, once you get that first or second statement you begin to see the way they tier-out their percentage rates and charge up your monthly bill. That’s when you can nail down some of the hidden fees never disclosed to you during the initial offer.

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Topics: payment processing service, credit card processing, flat fee payment processing, credit card payments, veterinary payment processing, dental payment processing, medical payment processing, optometry credit card processing

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