So, you signed a payments integration deal with a bank, processor, acquirer, ISO or agent...what's next?
The first thing you should ask when considering a payments integration partner is what is the specific plan to acquire and onboard the existing base of customers? Whether your software currently has 1,000 or 10,000 users, getting them onboarded and using the payments integration is the most important and often the most difficult piece of the puzzle. That’s where your money is at. The merchants must be processing to make your time and efforts in implementing a payments integration worth it.
Ask the potential payments integration partner/ISO the following critical questions BEFORE signing a deal:
- What is your % of converted merchants typically?
- What is your marketing/follow-up and customer service/support protocol?
- Who handles what exactly? (sales/support/setup)
- Is the process AUTOMATED? This is the key – automation through API is the secret sauce to converting all the merchants as quickly as possible.
With our unique API we have fully automated the onboarding process and guarantee MID (merchant ID) creation for 100% of the software’s users within 2-weeks. Who else can truly say that?
If you have more than 3,000 merchants using your software and want a custom payments integration solution with both batch and API interfaces for ongoing automated onboarding capability we should be your first call.