Merchant Updates Blog

Q&A with Christian – Tech Support 101 With Our In-House Pro

Posted by Danielle Lafontaine on Jun 15, 2016 4:00:00 AM

On the front lines for us every day is our in-house technical support guru Christian Yancey whom many of you have spoken to from time to time. With a friendly smile and clever wit Christian does his best to answer your questions and troubleshoot your issues by phone and email and we thought it would be fun to pick his brain for the top questions he gets asked by you, our loyal savvy savers, and compile them here so you can use this as your cheat sheet later. Customer service is a top priority here at Singular Payments and we value your feedback! Share your feedback with us and let us know how we’re doing to serve your business via this Quick Survey.

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Topics: PCI, tech support, PCI compliance, EMV liability, chip cards

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