There continues to be confusion regarding the important differences between the latest in credit card data security EMV, tokenization and P2PE. The conversation about data security has only intensified since the famous data breaches at retailers like Target, Neiman Marcus and others. And while these may have been the most newsworthy due to their scale they certainly weren’t the only ones. Small to medium-sized merchants experience a lot of fraud and data security breaches as well which is why embracing these latest technologies to protect yourself from the liability shift to you – the merchant – for instances of fraud, is more critical than ever. Statistics show that in the first quarter of 2014, there were nearly 200 million records stolen, which equates to 93 records every hour between January and March.
On the front lines for us every day is our in-house technical support guru Christian Yancey whom many of you have spoken to from time to time. With a friendly smile and clever wit Christian does his best to answer your questions and troubleshoot your issues by phone and email and we thought it would be fun to pick his brain for the top questions he gets asked by you, our loyal savvy savers, and compile them here so you can use this as your cheat sheet later. Customer service is a top priority here at Singular Payments and we value your feedback! Share your feedback with us and let us know how we’re doing to serve your business via this Quick Survey.